Apparel
Coming soon. Be our first apparel case study.
Inventory swaps, sizing exchanges, and seasonal returns are a perfect fit for the Support Triage Agent. Free build credit for the first signed brand.
Apply for this slot →Case studies
Receipts are on the way.
ShopCrew is new. We'd rather earn case studies than fake them. Three founding-customer slots are open. You get a discounted build, co-authored case-study rights, and direct access to the founder.
Beauty & skincare
Coming soon. Be our first beauty case study.
Ingredient questions, regimen recommendations, and subscription pause requests handled in voice. We'll publish the deflection numbers with you.
Apply for this slot →Home goods
Coming soon. Be our first home-goods case study.
Damaged-on-arrival flows, white-glove delivery follow-ups, and warranty triage. We'll co-design the agent and split the launch story.
Apply for this slot →What we'll measure together
The three numbers we publish
Every case study has the same three metrics, measured the same way, so you can compare apples to apples.
Deflection rate
Tickets the agent fully resolves vs. ones it escalates. We track per-category, week over week, against your pre-launch baseline.
CSAT delta
Customer-satisfaction score for agent-handled vs. human-handled tickets. We don't ship if the delta is negative.
Hours returned
Time your team gets back per week, calculated against your pre-launch ticket-handling benchmark.
Want one of the three slots?
Apply on the call. We pick brands where the data will tell the cleanest story.